Q.What if I buy a diamond from Dunkin's Diamonds, and decide later that I want a bigger diamond?
A. It's called our Lifetime Upgrade Program. Dunkin's Diamonds is proud to offer a full lifetime upgrade on selected loose diamonds. On eligible items, Dunkin's Diamonds will allow its full purchase price towards diamond jewelry of at least double the trade-in value. There is no limit on the number of times you can upgrade your diamond and there is no restocking fee. Please feel free to contact Dunkin's Diamonds to see if the diamond you purchased with us is eligible for the Lifetime Upgrade Program.
In some instances, a diamond may have incurred damage, through daily wear. We will accept the diamond back, deducting the cost of polishing and reshaping.
Please note that diamonds purchased through our online "Design Your Own Ring" feature and our online collection of loose diamonds are not eligible for the Lifetime Upgrade Program.
Q.Does Dunkin's Diamonds offer trade-ins?
A. Yes, we do.You may trade in your jewelry or diamonds for any jewelry or select diamonds at least double the trade-in value. The trade-in value is the original purchase price, excluding charges such as tax and shipping. Color gemstone jewelry is not eligible for trade-in. Trade-Ins of in-store and online purchases are accepted at any Dunkin's Diamonds location. Please visit any of our 7 locations to trade-in your in-store or online purchase.
In some instances, jewelry or diamonds may have incurred damage, through daily wear. We will still accept the jewelry or diamonds, and simply deduct the cost of polishing and reshaping.